The Old School House

Website Privacy Policy

What type of information do we collect and how?

We receive, collect and store any information you enter on our website for the purposes expressed at the point of collection. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet, your connection information, how you use our website, and your purchase history. We use analytic software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

For online transactions, we collect your payment information through our Shopify account, which is interfaced with our website in order to collect and process payment information. Shopify retains its own Privacy Policy for customers who shop at Shopify-powered stores.

Membership data is collected through Join It, a membership management software, and all personal data received is maintained according to Join it’s Privacy Policy.

When you complete a volunteer application form or a resident artist form on our website, your personal data is collected and stored on Mailchimp, and it is maintained according to Mailchimp’s Privacy Policy.

Why do we collect personal information on our website?

We collect personal information on our website to provide, assess, and improve our programming and services; to conduct transactions; to optimize our website users’ experience; to establish and maintain relationships with our stakeholders; to maintain current and accurate information, and to inform stakeholders.

How do we store, use, share and disclose your site visitors' personal information?

Our website is managed and hosted by Squarespace. They store your data on secure servers, and we in turn, maintain our own databases of personal information on in-house computers, which are securely located and password protected.

How do we communicate with our site visitors?

We may contact you to notify you regarding your activities conducted on our website for the following reasons: to troubleshoot problems you may be having, to process a transaction, to request information, and to send you relevant updates. For these purposes, we may contact you via email, telephone, or text message.

What are cookies and how do we use them?

Cookies are very small data files that are stored on your computer or mobile devices when you visit our website. This is standard practice for websites. We use cookies to deliver a high-quality experience and make our website easier for you to use. For example, we use cookies to collect statistics on how our website is used and also keep track of your preferences, including items you have placed in your electronic shopping cart. We may collect data about how you use our website so that we can update our service and program planning to meet our user’s needs and preferences, and so that we can optimize our website design. Most web browsers automatically accept cookies, but if you do not wish to have cookies enabled, you can adjust your browser settings to decline them or to alert you when cookies are being sent. If you decline cookies, you will still be able to use our website, but certain features may be affected.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and request regarding your privacy

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@theoldschoolhouse.org or send mail to The Old School House, 122 Fern Road West, Qualicum Beach, B.C., V9K 1T2.